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Privacy Policy

Effective Date: 01/06/2024

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1. Introduction

 

Welcome to PB Services NSW (www.pbservicesnsw.com). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

 

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website dedicated to finding cleaners and other professionals and setting their agendas.

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2. Information We Collect We may collect and process the following types of information:

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2.1 Personal Information:

  • Name

  • Email address

  • Phone number

  • Physical address

  • Payment information (e.g., credit card details)

  • Professional qualifications and work history (for service providers)

  • User-generated content (e.g., reviews, feedback)

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2.2 Non-Personal Information:

  • IP address

  • Browser type and version

  • Operating system

  • Referring website

  • Browsing behavior on our Website

  • Cookie data

 

3. How We Use Your Information

We use the information we collect for various purposes, including:

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3.1 To Provide and Improve Our Services:

  • Facilitate the booking of cleaning and other professional services

  • Manage user accounts and provide customer support

  • Improve our Website’s functionality and user experience

 

3.2 Communication:

  • Send administrative information, such as updates, security alerts, and support messages

  • Respond to your inquiries and requests

 

3.3 Marketing and Promotions:

  • Send you promotional materials and newsletters (you can opt-out at any time)

  • Personalize your experience and recommend services

 

3.4 Legal Compliance:

  • Comply with legal obligations and respond to lawful requests from public authorities

 

4. Sharing Your Information We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

 

4.1 Service Providers:

  • With third-party vendors and service providers who perform services on our behalf (e.g., payment processing, data analysis, email delivery)

 

4.2 Business Transfers:

  • In connection with a merger, sale, or acquisition of all or part of our business

 

4.3 Legal Requirements:

  • If required by law or in response to legal process, law enforcement requests, or governmental regulations

 

5. Cookies and Tracking Technologies We use cookies and similar tracking technologies to track activity on our Website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

 

6. Data Security We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or destruction. However, no internet-based site can be 100% secure, and we cannot be held responsible for unauthorized or unintended access beyond our control.

 

7. Your Privacy Rights Depending on your jurisdiction, you may have the following rights regarding your personal information:

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7.1 Access and Rectification:

  • The right to access and correct your personal information

 

7.2 Deletion:

  • The right to request the deletion of your personal information

 

7.3 Objection and Restriction:

  • The right to object to or restrict the processing of your personal information

 

7.4 Data Portability:

  • The right to request the transfer of your personal information to another organization

 

To exercise any of these rights, please contact us at [Contact Email].

 

8. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those third-party websites.

 

9. Children's Privacy Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records.

 

10. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

11. Contact Us

 

If you have any questions about this Privacy Policy, please contact us:

 

Thank you for trusting PB Services NSW. Your privacy is important to us.

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